Zahaara Sanctuary

Shipping & Returns

You can check exact postage/delivery cost of your order in the shopping cart or contact us for more info.

  • INTERNATIONAL

    We offer registered post worldwide.
    Express post worldwide (3 to 6 work days).

  • WITHIN SRI LANKA

    You can visit us at Nawala Rd, Rajagiriya to collect your order. Please contact us for more info +94777308881.
    We offer cash on delivery.

HANDLING TIME

We ship your order within 2 business days of receiving payment. 

Please note we are not responsible for customs duty. However, order costs generally fall below customs threshold.

RETURNS

Risk Free Buying – We offer a refund/replacement guarantee with all items.

In the rare case of an item having defects, please send pictures to us within 7 days of receiving item. We offer a replacement.

Minimal chance of item being lost with Registered/Express post. In the rare occurrence, we track parcel and offer you a replacement or a full refund:

Registered Post – Please contact us after 30 work days from shipping.
Express post – Please contact us after 8 work days from shipping.